Myth: In order to apply and enroll in Temple University, I have to send my documents to the Office of the University Registrar.
Truth: Students do NOT need to contact the Office of the University Registrar. All incoming students can apply and schedule orientation online. If you who have orientation and/or admissions questions please visit https://admissions.temple.edu
Myth: I must wait for the Office of the University Registrar to grant permission in order to add/drop classes.
Truth: The Office of University Registrar does not register students or make registration changes. Once registration is open, and there are no holds on your account, students can go to MYCOURSES in TUPortal in order to register/drop classes.
Myth: The Office of University Registrar provides Alternate Pins required to register for classes.
Truth: Alternative Pins are NOT provided by The Office of the University Registrar. To request your Alternate Pin, please contact your advisor or the HelpDesk.
Myth: I call the Office of the University Registrar in order for my credits to transfer and submit my transcript to Temple University.
Truth: The Office of the University Registrar does NOT handle admission of incoming transfer students who are looking to submit their transcripts, please visit: https://admissions.temple.edu/apply/transfer-students
Myth: In order to submit my excused withdrawal or leave of absence, I must contact The Office of the University Registrar to get approved.
Truth: Excused withdrawals and leave of absences can be requested online. However, all documentation MUST go through your advisor or department head in order to ensure security of private information.
Myth: The Office of University Registrar can cancel Housing and Meal Plans if I decide to withdraw from Temple University.
Truth: The OUR does NOT cancel housing or meal plans. For any questions pertaining to Housing and Meal Plans, please contact: 215-204-7184
Myth: After seeing a missing grade or when my instructor wrongly graded my project, I can contact the Office of the University Registrar.
Truth: Any missing grades or grade changes CANNOT be changed by the Office of the University Registrar unless given permission by the instructor. All questions pertaining to students' grades MUST go through the instructor or Dean's Office of the appropriate school.
Myth: I'm having financial aid and/or scholarship issues that are creating a hold on my account. In order to get the hold lifted I have to talk to the Office of the University Registrar.
Truth: The Office of the University Registrar does not remove holds placed by other departments. Typically students have the ability to view the reasoning behind the hold on TUPortal. For financial holds please contact the Bursar's Office. For Library holds, please contact the Library.
Myth: I contact the Office of University Registrar if there's an unexpected charge on my Temple University bill and in order to understand why.
Truth: The Office of the University Registrar is NOT responsible for any additional charges. Please contact the Bursar's Office or the program director for those issues.
Myth: After I have applied to graduation and attended commencement, I have met all my degree requirements.
Truth: Before being awarded your degree, the Office of the University Registrar must first review students academic records in order to confirm all degree requirements have been met. After reviewing the student's record, the Office of the University Registrar records academic program completion on their official transcripts.
Myth: While attending Temple University I can contact the Office of the University Registrar about changing my expected graduation date.
Truth: All expected graduation date changes, whether they be later or earlier than expected, MUST be approved and updated by the advisor.