Proxy Access For Family Members

What is proxy access?

Students commonly grant family members proxy access to their personal information. Students can set up multiple proxies, granting each different access depending upon who they are. A valid e-mail address of the proxy is required for access.

 

Steps for Students to complete

Step 1: Set up Proxy Access
  1. Log in to TUportal using your AccessNet username and password.
  2. Click on Self-Service Banner link under TUAPPLICATIONS.
  3. Click on Student menu tab.
  4. Click on FERPA Waivers menu item and then select Proxy Access.
  5. Click on Add Proxy.
  6. Read the FERPA Waiver Information and make sure that you understand the implications and responsibility of granting proxy access to your information. This does not replace the FERPA Contact Waiver.
  7. Enter the required information for the proxy.
    • Enter the First Name and Last Name of the Proxy.
    • Enter the E-mail Address of the Proxy.  This along with a self-assigned PIN will be their credentials for accessing the Temple University Proxy Access System.
    • Verify the E-mail Address of the Proxy by entering the information again.
  8. Confirm that you wish to add this person by clicking the Add Proxybutton at the bottom on the page.
Step 2: Define the Proxy Role
  1. On the Proxy Management self-service page, select the line that says Expand (Proxy Name)
  2. Complete the Profile tab. If you don’t, you will not be able to authorize any access for the proxy.
    • You must select “Family Member” from the Relationship drop-down.
    • Enter a Description to describe this “Family Member” (i.e., Dad, Mom, brother, guardian, etc.).
    • Set the Start Date and Stop Date for access. These dates allow you the ability to control the duration your Proxy is able to view your information. You can change the default dates listed.
  3. The person you just added will receive an e-mail from Temple University providing them with instructions to establish their PIN and complete their account profile. You will also receive a copy of this e‑mail in your TUmail account.
Step 3: Complete the Authorization

When you select the Authorization tab, you will see all the access that you can extend to your proxy. You can grant item-by-item access, or you can select the main check boxes next to the major categories to grant access to all items in each category (for example, you can grant access to all Personal Information items by selecting the check box next to Personal Information Pages).

After you have checked all the items to which your proxy should have access, select the E-Mail Authorizations icon to the right. This will generate an e‑mail to your proxy indicating to what information you have granted access.

Two additional tabs appear to the right of the Authorization tab.

  • The History tab is a list of the history of your authorizations for this Proxy (newest to oldest).
  • The Communication tab is a list of all Proxy Access communications sent to the Proxy (newest to oldest).

 

What should the parent do if the proxy access does not work as expected?

From time to time, there may be an issue with granting the parent proxy access.  If the access does not work as expected, the student should delete the access and authorize the parent again.  Because this is a student driven process, the Office of the University Registrar does not have access to grant, delete, or make changes to proxy access. Family members should connect with their student to setup access. Students can contact the Office of the University Registrar to report technical issues.