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Transcripts

What is an official transcript?

An official transcript is your certified academic record.  An official transcript displays the terms you attended, graded courses, academic programs, and other relevant academic information.

Current students, former students (include study abroad) and alumni can place an order for an official paper transcript or an electronic transcript (eTranscript).

Unofficial transcript: Office of the University Registrar does not provide copies of unofficial transcripts. Unofficial transcripts are available for review in Self-Service Banner for current students and alumni.

Transcript key explaining the grading system is available for download.

 

Student Responsibility

  • Check with the recipient regarding how they would like to receive your transcript.
  • You must provide a valid e-mail address or a mailing address for the recipient if you are not sending the transcript to an In-Network recipient.
  • If you are sending a transcript to an In-Network recipient, you are responsible for confirming the recipient details.
  • Before placing an order for an electronic transcript, you should verify that the recipient will accept an electronic transcript.
  • When ordered, the official transcript reflects all information recorded as of that date, so check in Self Service Banner that expected grades and degree information is recorded before ordering.

If you have an outstanding balance, you may not be able to receive your transcript. Please contact the Bursar's Credit & Collections Office at 215-204-5549 to review your account. To resolve your outstanding balance, access TUpay via the TUportal Cost & Aid channel.

 

Can I request a transcript by mail, fax, or email?

We do not accept transcript orders my mail, fax or email. All orders must be placed online. Unsolicited requests for transcripts made by mail, fax, or email will be discarded.

 

Processing and Delivery

Electronic transcript

Official electronic transcript orders will be processed and delivered the same day. Once an electronic transcript order has been placed, the order cannot be canceled or changed. Please be sure that the recipient will accept an official electronic transcript. To avoid potential problems with spam filters, please instruct the recipient to allow emails from Parchment ().

Cost: $8.75

Delivery Method: Electronic transcripts are issued in a secure digital PDF format that must be downloaded by the recipient within 30 days. The recipient will receive instructions on how-to download the eTranscript. The recipient may download the eTranscript up to three times within 30 days after issued.

Paper transcript

Official paper transcript orders will be processed and shipped within one business day during normal business hours. You will be notified via email the status of your order. Refunds will not be issued for official transcripts.

Cost: $8.75 + shipping

Delivery method: Paper transcripts ship via USPS or FedEx. Tracking information is available for all orders. Door-to-door tracking is available via FedEx shipping, while tracking via USPS shipping is available to the post office. When placing a request to be mailed to US outlying Islands (Puerto Rico, Guam, Virgin Islands, and American Samoa) please select United States as the country, and the island as a state. Paper transcripts are not available for pick-up.

 

Can I send attachments with my transcript? 

The Office of the University Registrar will not accept attachments to accompany the transcript order. If you wish to send an attachment, please send it separately to the recipient.

   

How should I resolve an "authentication error"?

When signing to your Parchment account from TUportal, you may receive an "authentication error" if two different email address are affiliated with your Parchment account. If you encounter this error, please contact Parchment directly. Let them know that you are experiencing "authentication error via SSO from Temple University" so they can assist you with resolving the problem. Unfortunately, the Office of the University Registrar will not be able to update your Parchment account information.

 

How do I order my transcript?

To place an order, start by selecting the delivery option. Transcripts are delivered to the recipient directly from Temple University. If you have a hold that prevents you from ordering a transcript, please resolve the hold before order the transcript.

 

Send to a recipient by email.

Sending an electronic transcript is highly preferred. 

  1. Using your TUportal login, sign into the Print/Digital Transcript services app to place your order.
    • Don't have an active TUportal account? Former students and alumni can activate it through the identity validation process then sign into TUportal.
  2. Click on the Order Your Transcript button. This will take you to Parchment.
    • If you receive an "authentication error" (see above), please contact Parchment directly.
    • Complete or update your Parchment profile.
  3. Click on "another individual or third-party" link under the search box.
    • If you know the name of the organization but do not have the recipient contact information, use the In-Network search box.
  4. Select the transcript type Electronic if you did not use the In-Network feature..
  5. Proceed through the steps to indicate recipient details and payment information.
  6. After the order is complete, you will receive a confirmation by email. 
Send to centralized application service (i.e AMCAS, AACOMAS, PTCAS, etc).
  1. Have your centralized application service application credentials (Transcript ID) ready. 
  2. Using your TUportal login, sign into the Print/Digital Transcript services app to place your order.
    • Don't have an active TUportal account? Former students and alumni can activate it through the identity validation process then sign into TUportal.
  3. Click on the Order Your Transcript button. This will take you to Parchment.
    • If you receive an "authentication error" (see above), please contact Parchment directly. 
    • Complete or update your Parchment profile.
  4. Search for the centralized application service recipient by using the In-Network search feature.
  5. Select the recipient from the list.  
  6. Proceed through the steps to indicate recipient details and payment information.
  7. After the order is complete, you will recieve a confirmation by email. 
Send a print/paper transcript by mail.
  1. Using your TUportal login, sign into the Print/Digital Transcript services app to place your order.
    • Don't have an active TUportal account? Former students and alumni can activate it through the identity validation process then sign into TUportal.
  2. Click on the Order Your Transcript button. This will take you to Parchment.
    • If you receive an "authentication error" (see above), please contact Parchment directly. 
    • Complete or update your Parchment profile.
  3. Click on "another individual or third-party" link under the search box.
  4. Select the transcript type Paper.
  5. Proceed through the steps to indicate recipient details and payment information.
  6. After the order is complete, you will recieve a confirmation by email. 

Transcript Support

Already placed an order for an official transcript? You can view the solutions to common transcript order questions or submit a support request.